Orders will leave our warehouses within a maximum period of 24-48 hours from when we have the payment confirmation (except Saturdays and Sundays).
The delivery time for orders in Peninsula and Balearic Islands is 48 working hours, counted from the date of departure of the order.
For orders to the different countries of the European Union, you can see the estimated delivery time, provided by the transport agency, in the section "Rates and Shipping Conditions".
These delivery times are understood in working days, excluding national, local or regional holidays.
These terms are means and therefore an estimate. Therefore, they may vary due to logistical reasons or force majeure. In cases of delays in deliveries, customers will be informed as soon as we become aware of them.
The packing, handling, transportation and VAT are included in the shipping costs.
Each delivery is considered carried out from the moment in which the transport company puts the product at the disposal of the Customer, which is materialized through the control system used by the transport company.
Once we make the delivery of the package to the transport agency, they will provide us with a shipping tracking number, which we will notify the Customer so that they can track the shipment on the carrier's website and thus know at all times the Delivery Status.